Do You Qualify?

Chief Customer Officers and VPs/ Directors of Customer Experience will be attending from leading financial service institutions across B2B and B2C sectors. We qualify all attendees on job function and strategic responsibility to ensure you’re guaranteed to meet and engage with an elite group of customer experience leaders.

Every attendee must have an active project within their customer experience function, and must answer ‘yes’ to two of the following criteria in order to gain an invitation:

  • My company’s annual turnover is $1 billion or above
  • I sit in the C-suite or report directly to the C-suite
  • I control or directly influence where customer experience budget is spent
  • I control or directly influence corporate strategy at regional, divisional or group level
  • I have a personal annual customer experience budget of $1 million or above

If you haven’t yet received an invitation yet but feel you qualify to be one of just 80 customer experience leaders at the 2020 CX BFSI Exchange, please enquire today by emailing us on or by calling +44 (0) 207 368 9484.