The Exchange Format

To ensure the Exchange offers the highest degree of relevancy, only senior executives responsible for strategic customer experience development and investment are invited to attend. This exclusive format allows you to connect with those peers whose insights you respect most – through exceptional networking, business meetings and strategic information sharing sessions.

As a leading executive in this market, we understand that your time is valuable, which is why at the Customer Experience Exchange BFSI you will customize your own itinerary to reflect your current initiatives, priorities and future strategic objectives. Your agenda will be made up of conference sessions, one-on-one business meetings, interactive think tank discussions, and other innovative networking opportunities.

What distinguishes this event from others?

The Customer Experience Exchange BFSI is not a typical event and there are some key distinguishing features that provide you with a truly unique forum in which to participate:

For more information, please contact the team on or call +44 (0) 207 368 9484.