If you would like to position your unique solution front and center of our senior decision-maker audience within CX, Banking, Financial Services and Insurance, please contact our Sponsorship Sales team on firstname.lastname@example.org or call +44 (0) 207 368 9484.
Syniverse is the world’s most connected company—we pioneer innovations that take businesses further. Our secure, global network reaches billions of people and devices. Our engagement platform powers the customized experiences of the future. And the millions of secure transactions we drive every minute are revolutionizing how goods and services are... Read More
Automation Anywhere is a global leader in Robotic Process Automation (RPA), automating end-to-end business processes with software bots –digital workers that perform repetitive and manual tasks, resulting in dramatic productivity gains, improved customer experience and more engaged employees. The company offers the world’s only web-based and cloud native intelligent automation... Read More
Backbase’s Digital-First Banking Platform powers seamless customer experiences, unifying data and functionality from core banking systems and innovative fintech partners. We believe it is vital that banks evolve and maintain superior digital experiences in order to retain privileged control of the customer relationship, drive efficiency, stave off new competition and... Read More
Cogito’s AI helps phone-based sales and service representatives elevate performance. Grounded in break-through innovations developed at MIT, it instantly analyses hundreds of conversational behaviors to provide live in-call guidance combined with a real-time measure of customer experience. The technology is augmenting the emotional intelligence of thousands of agents in the... Read More
What defines good customer experience changes as frequently as the communication channels customers use. CSG can help you balance the demands of different customers in a way that’s scalable, affordable and effective. CSG Interactive Messaging offers fully hosted, cloud-based customer communication and interaction management solutions that deliver operational efficiency, customer-centric... Read More
A global leader in business process management (BPM) and optimizing the customer experience lifecycle, HGS is helping make its clients more competitive every day. HGS combines technology-powered services in automation, analytics and digital with domain expertise focusing on back office processing, contact centers and HRO solutions to deliver transformational impact... Read More
Medallia is the pioneer and market leader in Experience Management. Our award-winning SaaS platform, the Medallia Experience Cloud, leads the market in the understanding and management of experiences for customers and employees. Medallia works with leading BFSI organisations around the world, to help orchestrate every customer, employee, and agent journey.... Read More
Messagepoint, our award-winning Customer Communications Management platform, gives non-technical business users such as marketers, CX teams and product owners intelligent control over customer communications. We enable business users to streamline the process of managing and authoring print and digital communications and easily achieve faster time to market for communications, shorter... Read More
Quadient helps companies deliver meaningful interactions with current and future customers. A Neopost Digital Company, the Quadient portfolio of technology enables organizations to create better experiences for their customers through timely, optimized, contextual, highly individualized, and accurate communications for all channels. Our solutions bring together and activate the entire organization... Read More
ServiceNow (NYSE: NOW) is the fastest-growing
enterprise cloud software company in the world above $1 billion. Founded
in 2004 with the goal of making work easier for people, ServiceNow is making
the world of work, work better for people. Our cloud-based platform and
solutions deliver digital workflows that create great... Read More
Smart Communications™ is the only provider of a customer conversations management platform. More than 500 global brands rely on Smart Communications to deliver smarter conversations across the entire lifecycle—empowering them to succeed in today’s digital-focused, customer-driven world while also simplifying processes and operating more efficiently. This is what it means... Read More
Thoughtexchange helps leaders crowdsource answers to
questions in real time. Everyone contributes, everyone learns, without bias.
AI and machine learning ensure everyone’s response gets considered by others.
Powerful analysis tools instantly surface valuable insights into key areas of
agreement and disagreement.
Leaders can find common ground, inspire trust and use... Read More
With Usabilla by SurveyMonkey you can: ASK for feedback at any touchpoint, across any digital channel along the customer journey, including web, email, and mobile apps. ANALYZE customer experience data and get insights into the right hands, at the right time, to enable your teams to drive meaningful change. ACT... Read More
LivePerson makes life easier for people and brands everywhere through a trusted conversational AI. Over 18,000 businesses, including leading brands like HSBC, Lloyds Bank, Santander, RBS and GM Financial, use our conversational AI solutions to orchestrate humans and AI, at scale, and create a convenient, deeply personal relationship – a... Read More
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