100+

Attendees

30+

Industry Speakers

25+

Sessions & Discussions

5

Key Focus Areas

Igniting Customer-Centric Strategies that Drive Business Growth

We live in the world of Customers, where they hold more power than before. With information right at the customers’ fingertips, enterprises and brands need to do more to stand out amongst competition – and traditional CX strategies just do not make the cut.  

Customer and Marketing leaders alike are faced with pressures from all facets of the business. On top of understanding evolving customer expectations, they also need to explore leveraging data-driven decision-making strategies, building brand advocacy and creating micro-moments to influence purchasing power.  

Chief Customer & Marketing Leaders is the premier event for Customer & Marketing leaders in Asia to pave the way, collaborate, share insights, and ignite customer-centric strategies that drive business growth.

Key Themes in Shaping the Future of Customer Engagement

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Build strong alignment to deliver a unified customer experience

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Master data-driven CX and marketing strategies to achieve measurable results 

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Craft compelling brand narratives that resonate with customers

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Build customer centricity and loyalty in the digital age 

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Capitalise on future-forward technology to influence transformative strategies

Ready to Drive Customer-Centric Growth?

Chief Customer & Marketing Leaders is specially designed to bring together cross-industry leaders in Asia from the Customer and Marketing departments.
This premier event promises engaging dialogues and best practices across levels of seniority ranging from Chiefs, Directors, Heads and VPs from:
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Customer Function:
Experience, Operation, Service, Care, Support, Insights, Analytics, Success, CRM 

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Marketing Function:
Analyst, Communications, Strategy, Brand

Elevate Your Brand and Connect with
Key Customer & Marketing Leaders

Amplify Your Brand Voice

Shape the future of CX & Marketing and establish yourself as a trusted industry expert.  We provide a unique platform to share your thought leadership and insights with a captivated audience. 

Make Memories, Make Connections

Create a lasting impression on our esteemed delegates. We offer a variety of delegate experience opportunities designed to maximise your engagement and brand visibility. 

From Visibility to Authority

Position yourself as a leader! We offer unparalleled branding opportunities to showcase your expertise and connect with a powerful audience of decision-makers. 

Have a Question? Contact Us Today

Our team is here to help you unlock the full potential of your involvement at Chief Customer & Marketing Leaders.

Speaking Opportunities

Jamie Tan
General Manager

SPONSORSHIP OPPORTUNITIES

James Murray
Head of Portfolio – Sponsorship Sales

DELEGATE ACQUISITION

Sarah Philip
Team Lead – Delegate Sales

MEDIA PARTNER

Suhailah Ishak
Marketing Manager