Content

About

5 tips for using generative AI for to improve CX

CX Network | 02/11/2025

Generative AI is reshaping how businesses use data, enabling smarter decisions and streamlined operations. It can be used to predict customer needs, automate tasks and generate personalized content – all while improving your bottom line. But getting started can feel overwhelming.

This whitepaper from SAS offers actionable advice on how to harness the full potential of generative AI. It includes key tips for data management, governance and transparency, and shares insights on how generative AI can deliver results in key industries, from retail to telecoms.

Download this whitepaper to discover:

  • How to transform your business with data and AI
  • The misconceptions that drive customer to reject, rather than accept, AI
  • The benefits generative AI will bring to CX in future
Download PDF Attachment

Upcoming Events


Customer Contact Week Asia 2025

September 02 - 05, 2025
Grand Copthorne Waterfront Singapore
Register Now | View Agenda | Learn More


CX Travel and Hospitality Exchange

8 - 9 September 2025
Hilton Syon Park, London
Register Now | View Agenda | Learn More


CX Retail USA Exchange

September 23-24 2025
Jersey City, New Jersey
Register Now | View Agenda | Learn More

MORE EVENTS