Asia's #1 Customer Experience
Leaders Platform

November 19 - 22, 2024 | Singapore

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Sanchita Ray

Head of User and UX Research Lazada

Utilising user research and analysis to gain insights into customer preferences, behaviors, and pain points, informing the design process
Implementing intuitive and user-friendly interfaces that prioritize ease of use, accessibility, and seamless interactions to enhance the overall customer experience
Maintaining consistent design elements, visual identity, and branding across different touchpoints, establishing a cohesive and recognizable customer experience

Check out the incredible speaker line-up to see who will be joining Sanchita.