Mike has been at the forefront of the digital/mobile technology landscape with over 14 year's experience building companies and services in this space. Co-founding, failing at and successfully exiting a number of diverse tech ventures, he remains an Entrepreneur by heart,constantly curious and questioning the status quo.
Mike believes that problem solving and technology has a crucial role to play in creating solutions, drive change, cut costs and build ROI throughout the business biosphere and is deeply passionate about the role he can play in this changing landscape. He lives by his motto ‘do more than exist’ and implements this as best he could in his life pillars: health, family, business, giving back-social change.
He is currently leading digital transformation and building of a technology first insurance business for Chubb Insurance across the Asia Pacific and China region.
Omnichannel customers are proven to spend 208% more than customers who shop in store only. And the business opportunities will only continue to intensify, as new digital technologies and touchpoints emerge.
• From online and offline touchpoints to journeys: Grasp the true dimensions of customer centricity
• Gain insights on linking customer journeys to critical business outcomes
• Recognise the importance of uniting expectations of customers, distributors and value chain employees to deliver greater value and improved efficiencies