Omilia is a Conversational AI pioneer, delivering the highest quality, automated voice and chat solutions for Customer Service. Omilia owns and provides state-of-the-art technology in Conversational AI, enabling clients to improve their customer experience, shorten response times, and reduce costs. The Omilia Cloud offering allows businesses to effortlessly identify, authenticate, and serve customers across any channel, with ready-to-go integrations, and pre-built solutions trained for specific use cases.
A true product leader, Omilia delivers unprecedented voice-recognition accuracy and market acknowledgment for it is growing: Omilia was recognized as a Leader in the Gartner 2023 Magic Quadrant for Enterprise Conversational AI Platforms.