The speaker Michael Fulvio was part of the previous event. To review the most recent speakers list, click here.

Michael Fulvio

Customer Experience Director Snipes

Michael is a customer experience leader with over four years of experience driving customer service excellence at Snipes. Passionate about empowering teams and enhancing customer satisfaction, he’s known for his collaborative approach and dedication to finding innovative, human-centered solutions to complex challenges. Michael has a keen focus on integrating digital tools to streamline support, strengthen customer loyalty, and build seamless omnichannel experiences. Recently, he earned his PMP certification, further enhancing his strategic and project management skills to drive impactful CX initiatives.

Check out the incredible speaker line-up to see who will be joining Michael.

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