Resilient Retail. Powered by the Customer
Achieving Unified Commerce for a Future Beyond Meeting the Customer Where They Are
September 23-24 2025 | Hyatt Regency, Jersey City, New Jersey
Customer Institute
The Customer Institute is a not-for-profit, global organization whose mission is to be the go-to source for B2B, B2C, and public-sector organizations to excel through customer centricity.
The Customer Institute searches, develops, and promotes best practices to prove the value of customer centricity to help organizations expedite corporate growth. Its leadership includes some of the best thought leaders, consultants, practitioners, innovators, and scholars in the global CX space today. Through its certification and assessment programs, the Customer Institute enables and recognizes excellence in customer centricity.
In Partnership With:
QUESTIONS?
Address: IQPC Ltd, 129 Wilton Road,
London SW1V 1JZ
Telephone: +44 (0) 207 368 9484
Fax: 44 (0) 207 368 9301
Email: exchangeinfo@iqpc.com
©2025 IQPC. All rights reserved.
