Resilient Retail. Powered By The Customer
Achieving Unified Commerce For A Future Beyond Meeting The Customer Where They Are
September 23-24 2025 | Hyatt Regency, Jersey City, New Jersey
Download the 2025 Agenda
We’re delighted to share with you the official agenda for the CX Retail USA Exchange 2025, coming to Jersey City, NJ on September 23-24! Join fellow leaders from some of the USA's biggest brands for this year's Exchange - lead the charge towards the next-generation of retail excellence and discover how major retailers are shifting CX from a business cost to a revenue driver.
With an intimate audience of 70 senior, decision-making delegates, the invitation-only format ensures that you are networking with other senior leaders, who will face similar challenges and share similar responsibilities, in a dedicated, relaxed setting. The unique mix of panels, presentations, roundtables, think tanks, one-to-one meetings and networking functions provides a varied basis for you to actively exchange ideas with other delegates throughout both days.
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Address: IQPC Ltd, 129 Wilton Road,
London SW1V 1JZ
Telephone: +44 (0) 207 368 9484
Fax: 44 (0) 207 368 9301
Email: exchangeinfo@iqpc.com
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