CX Retail USA Agenda

CX Retail USA Agenda

Download the brand new agenda! See which top US Retail brands are attending in September, and see which sessions you don't want to miss.

📅 SEPTEMBER 14-15 2026 📍 GRAND HYATT BUCKHEAD, ATLANTA

Differentiating through experience & service across every touchpoint to drive genuine affinity, loyalty & profitability

Join adidas, Avolta, Meijer, Miller & Knoll, LG Electronics & more for two days of exclusive networking!

Key themes include:

  • Driving Retention, Efficiency Recovery & Cost-Savings Whilst Enhancing Trust & Loyalty
  • Turning Transformation Ambitions into Lasting Results
  • Harnessing Genuine Long-Term Affinity (Beyond a Sign-Up to an App)
  • Unifying the Customer Experience to Ensure Across-The-Board Satisfaction