We are Kokoro. We run VOC/CX programmes for world-class brands. Our brand promise is to take valuable, honest customer feelings and turn them into intelligent strategies to transform brands. Because we have a deep understanding of what really motivates people, we create programmes that generate large samples, possess powerful insights, and drive action. Proprietary technology drives our programmes. Everything we do is designed to get the right information to the right person in your organisation. This means that everyone, from boardroom to front-line colleagues, is empowered to drive change.