Founded in 2020 by Arthur Cohen and Charles Dognin, Glanceable developed specialized AI for Voice of Customer analysis well before generative AI became mainstream. After three years of R&D, the platform launched in 2023 with a clear mission: enable business teams to manage Voice of Customer from listening to action.
Today, Glanceable serves major enterprises across demanding sectors — retail, banking, insurance, healthcare, and telecommunications — with a unique market proposition: expert VoC AI deployed in weeks, not months, with impact from day one.
The platform unifies all customer feedback sources (reviews, surveys, calls, social media) using proprietary AI trained specifically for customer voice analysis. Unlike generic AI solutions, Glanceable delivers transparent, verifiable insights that connect customer sentiment to business KPIs.
Trusted by international brands including Decathlon, Orange, and Allianz, Glanceable processes millions of customer verbatims monthly, enabling data-driven decisions that improve customer experience and drive business growth