Retail Experience Revolution: Building a new Seamless, Interconnected & Personable Experience from Discovery to Service
07-08 July | Hilton Syon Park, London 

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Hannah Dawson

Customer Service Manager EU, Urban Outfitters, Anthropologie Group, & Free People URBN

Responsible for Customer Service in Europe for Urban Outfitters. As well as supporting global customer strategies for the growing European business of additional URBN brands.

Over 15 years’ experience in customer experience in fashion retailers.

Check out the incredible speaker line-up to see who will be joining Hannah.

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In Partnership With:

CX Network

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