Retail Experience Revolution: Building a new Seamless, Interconnected & Personable Experience from Discovery to Service
07-08 July | Hilton Syon Park, London 

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Erica Livermore

Customer Experience and Intelligence Director Virgin Active

Erica Livermore is an expert in digital channel shifts, call centre environments and driving service propositions for companies such as De Vere Hotels and Transcom World Wide. Erica is currently the Customer Experience and Intelligence Director for Virgin Active UK. 

Check out the incredible speaker line-up to see who will be joining Erica.

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