20th - 21st April 2020 
Hilton Syon Park, London

Media Partners

If you are looking to position your brand in front of the most senior players in the CX Retail industry, visit our Press Center to see how you can go about becoming a media partner for the 2020 Exchange. Alternatively, email exchangeinfo@iqpc.com for more information.

Past Media Partners

A1 Retail Magazine

It is critical for retailers to stay one step ahead, and this is where A1 Retail can keep you up-to-date. We bring you the latest industry news in the form of a hard copy and digital magazine and free A1 Media App. Our comprehensive website is updated daily with up-to-the-minute... Read More


The BRC’s purpose is to make a positive difference to the retail industry and the customers it serves, today and in the future.Retail is an exciting, dynamic and diverse industry. It is a driving force in our economy, a hotbed of innovation and the UK’s largest private sector employer. Retailers... Read More


CRMXchange has developed unique industry insights into the business intelligence and professional programs required for successful operations. Known by our audience as the "event site," we are experts in Webcast hosting. Visitors to the site can participate in over 100 yearly interactive educational webinars. Register free with CRMXchange to receive... Read More


CrowdReviews.com is a transparent online platform for determining which products and services are the best based on the opinion of the crowd. The crowd consists of Internet users which have experienced products and services first-hand and have an interest in letting other potential buyers their thoughts on their experience. CrowdReviews.com... Read More

CX Network

At the CX Network you can share ideas, best practice and solutions for those in the market who have the greatest customer experience and management challenges. Through online offerings you can ensure your brand is exposed to high level decision makers who have a need for solutions like yours. We... Read More


Founded in April 2011 and led by experts in the field, the Customer Experience Professionals Association (CXPA) is a global non-profit organization dedicated to the advancement of customer experience management best practices. It provides customer experience management professionals with educational and networking opportunities to help them succeed, and it facilitates... Read More

Essential Retail

Essential Retail has over five years of experience covering breaking global news in the retail technology space. Led by Caroline Baldwin the editorial team deliver in-depth news, analysis and features providing an independent voice in the digital revolution transforming the retail industry. If retailers need to know it, Essential Retail... Read More


MyCustomer.com provides guidance on engaging and serving customers across their entire journey – from path to purchase and beyond. We provide access to key decision makers across marketing, sales, customer service and IT roles.We offer credible engagement of senior professionals and influencers from across industry via our leading content and... Read More

Retail Gazette

“Retail Gazette believes that the news isn’t a commodity and should be free for all. Our website is an entirely open-access, easy to navigate, simple to use and entirely free of charge. We publish independently sourced, high quality news content, keeping retail professionals informed and abreast of all the latest... Read More

Social Media Portal

The Social Media Portal (SMP) is a global news and information directory. Showcasing social media and related technology its free resources benefits academics, analysts, advertisers, businesses, marketers, PRs, researchers etc. Add your apps, blogs, press releases, campaigns, research, events and more for free.  Keep up-to-date @smponline. Read More

Sustainable Logistics International

SLI offers a platform for companies to distribute their video case studies, interviews and thought pieces, cost effectively, across social media and hosted on websites.SLI is part of a group of websites including, www.warehousinglogisticsinternational.com ,  www.retaillogisticsinternational.com  and www.returnloads.net/warehouse-exchangeJoin our growing, 8,000 followers on social media, @intwarehousing, @RetailLogInt @sustainlogint   Read More