Download Our Brand New Event Guide For 2026!

We are delighted to reveal the Event Guide for the CX Retail Exchange returning to London for it's 15th Edition.

Check out our amazing speaker faculty and explore the keynotes, panels, think tanks, roundtables, and workshops which you can expect this summer!

Why Attend?

Connect with powerhouse CX, digital and customer leaders driving real change.

Learn proven CX tactics from the UK’s biggest and boldest retailers.

Get raw, unfiltered insights in a closed‑door setting where nothing is off‑limits.

Meet only the solution partners that actually match your priorities - zero noise, all value.

Benchmark your CX strategy against the trailblazers shaping the future of retail. Walk away fired up with real case studies and clear direction on using AI and data to deliver standout customer experiences.

In Partnership With:

QUESTIONS?

Address: IQPC Ltd, 129 Wilton Road,
London SW1V 1JZ
Telephone: +44 (0) 207 368 9484
Fax: 44 (0) 207 368 9301
Email: exchangeinfo@iqpc.com