Advisory Board

The CX Retail Exchange is supported by the CX Exchange Advisory Board.

CX Network has a specialist Advisory Board comprising some of the world's leading customer experience practitioners and businesses. This list of CX leaders is a fantastic mix of the industries we represent, brands we are proud to work with, and filled with experience from across the world of CX.


Andrew Clayton
Andrew Clayton

Group Head of CX Network

CLOSE BROTHERS

Graeme Matheson
Graeme Matheson

Programme and Planning Lead

JOHN LEWIS & PARTNERS

Denise (Dee) Riccobono Sommerville
Denise (Dee) Riccobono Sommerville

Managing Director, Commercial Bank

JPMORGAN CHASE

Vinay Parmar
Vinay Parmar

Chief Customer Experience Officer

NATIONAL EXPRESS

Tracy Kennedy
Tracy Kennedy

Director of Customer Service

RYANAIR

Aarthi Murali
Aarthi Murali

Chief Customer Experience Officer

M&T BANK

David Weisman
David Weisman

Chief Experience Officer

NYC HEALTH + HOSPITALS / QUEENS

Belinda Finch
Belinda Finch

Chief Information Officer

THREE UK

Belinda Finch
Clive West

Strategic Growth Director

Domino’s Pizza Group UK & ROI