THE UK'S PREMIER INVITATION-ONLY EVENT FOR RETAIL'S SENIOR CUSTOMER & EXPERIENCE LEADERS
July 08 - 09, 2024 | HILTON SYON PARK, LONDON
A Recipe for Success
Stefan Osthaus, VP Worldwide Support and Customer Experience at Symantec explains how the ingredients of a successful CEM programme is obtaining buy-in from the executives, business units alongside the infrastructure and tools needed to glean customer insights.
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