Krysta Kishbaugh

Senior Director Orlando Health

Krysta Kishbaugh is an experienced improvement specialist with over 15 years in healthcare, driving operational excellence, patient care, and organizational growth. Known for her strategic vision and hands-on approach, she specializes in coaching, healthcare analytics, and process optimization to deliver measurable improvements in patient experience and performance. Since joining Orlando Health in 2020, Krysta has led cross-functional teams in executing high-impact projects that align with strategic goals, enhancing patient outcomes and operational efficiency. As Senior Director of Practice & Patient Care Improvement, Krysta leads system-wide efforts to improve HCAHPS performance and transform care delivery. She applies data-driven strategies and partners with leaders to embed sustainable improvements that elevate patient satisfaction and clinical quality. A passionate advocate for leadership development, Krysta is pursuing a Doctor of Health Administration at the University of North Florida and aims to advance into executive leadership, continuing to shape the future of patient-centered care.