Ryan Mascarenhas

Group Chief Customer Officer bolttech

Ryan is bolttech’s Group Chief Customer & Operations Officer and is responsible for the group Customer Experience and Operations. In his role, Ryan works closely with bolttech’s Product, Digital, and Distribution teams to enhance our digital ecosystem and ensure we provide our customers with an awesome customer experience.

Ryan has over 20 years of management consulting and industry experience. Prior to joining bolttech he worked at AIG in New York where he led a Transformation team focused on strategy and business transformation across the company’s global footprint. Ryan also worked at Deloitte Consulting as a strategy and operations management consultant advising various North American-based insurance companies.

Ryan has a passion for driving change and is always striving to improve bolttech’s Customer Experience and optimising its operations

Main Conference Day 1 - Tuesday, 26 March 2024

9:00 AM C-Suite Panel Discussion: Building a Strong Culture for Successful Digital and Customer Transformation

  • Discussing the importance of creating a digital culture within organisations to drive successful transformation
  • Considering the challenges of change management and how to overcome them
  • Exploring ways in which leaders can foster a digital mindset, and create a culture of innovation and agility

Check out the incredible speaker line-up to see who will be joining Ryan.

Download The Latest Agenda