Thriving in an Evolving Retail Ecosystem: Future-Forward Innovations for New-Age Stores, Outlets, and Branches

According to industry reports, 64% of customers place added emphasis on their in-store experience when it comes to purchasing or supporting businesses. This comes alongside a rising trend of customers expecting a seamless experience across multiple channels – both online and offline – with global omnichannel sales expected to reach $2.7-trillion by 2025. At the same time, the region is facing a massive shortage in talent and the workforce.

The world of physical branches, outlets and stores have drastically changed from the past. Gone are the traditional brick and motar stores which act as standalone entities – business leaders need to now leverage technology to bridge the gap between online and offline channels, and also explore innovative ways to engage customers in-store.

Future Branches & Stores is a focused event bringing together leaders involved in all retail and branch operations, technology, infrastructure, experience and design to dive deep into the future of branches and stores in today’s digital age.

Dive into the event! Download the agenda to explore key themes, a quick overview of the schedule, and all the planned sessions.