22 - 25 September, 2020 | SANDS EXPO & CONVENTION CENTRE, SINGAPORE

Sylwia Kulesza

Senior Executive Director, Digital Engagement & Cross-Channel Sales, Group Digital Banking Standard Chartered

Main Conference Day One

Tuesday, September 24th, 2019

2:05 PM PANEL: From Reactive to Anticipatory: Leveraging Artificial Intelligence to Drive CX Innovation

        Applying AI to structure insights-driven CX strategies
        Assessing customer lifecycle and identifying opportunities to further value create, engage and delight
        Driving proactive and on-point engagement with hyper-personalisation

Check out the incredible speaker line-up to see who will be joining Sylwia.

Download The Latest Agenda