NORTH AMERICA'S PREMIER INVITATION-ONLY COMMUNITY MEETING FOR SENIOR CUSTOMER EXPERIENCE LEADERS

February 26 - 27,  2024 | Le Méridien Dania Beach, Fort Lauderdale, Florida, USA
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TS Balaji

VP Digital & Customer Experience Cox Communications

Agenda Day One

11:00 AM Panel Discussion: The Era Of Man And Machine: Considering The Implications Of Generative AI From Boardroom to Contact Center On CX

Agenda Day Two

8:45 AM Presentation: Operationalizing Customer Journey Mapping To Create Tangible, Actionable Initiatives and Realise ROI

Check out the incredible speaker line-up to see who will be joining TS.

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In Partnership With :

CX Network

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