Rachael Brandon-Lai

Head of Strategy and Experience Inviqa

Day 1

9:50 Think Tank | Designing for Impact: Turning Insight into Action

Organisations aren’t short on insights. From analytics to qualitative research and customer reviews, there’s more data to leverage than ever before. The challenge is converting it into action. Useful understanding often stalls between discovery and delivery, blocked by structure, process, or lack of ownership.

This session will explore how to move from knowing to doing: how to translate insight into clear priorities, decisions, and design changes. We’ll look at the role of storytelling and influencing in creating momentum, and how the way insights are shared can shape whether they’re actioned. The focus will be on making evidence-driven progress rather than just reporting it.

Check out the incredible speaker line-up to see who will be joining Rachael.

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