Naomi Humphrey
Senior Customer Experience Lead KFC UK
As an accomplished retail marketing professional with two decades of experience, I excel in enhancing the shopping experience, fortifying brand value, and boosting customer contentment. My expertise in marketing, customer relations, and brand strategy ensures customer thinking and centricity are at the core of all initiatives. By gathering and analysing feedback, I integrate customer insights into decision-making processes, leading to customer-focused solutions and driving satisfaction, growth, and loyalty.
Check out the incredible speaker line-up to see who will be joining Naomi.
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