THE UK'S PREMIER INVITATION-ONLY COMMUNITY MEETING FOR SENIOR CUSTOMER EXPERIENCE LEADERS

1-2 December 2025 | Hilton, syon park london, uk

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The speaker Chris Thewlis was part of the previous event. To review the most recent speakers list, click here.

Chris Thewlis

Chief Operating Officer nPower (Former)

As the Chief Operating Officer of npower Chris leads the Energy Supply Business for Domestic & SME customers and also the Energy Services division, which together consist of more than 5000 employees. With a background in both retail and regulated markets, after joining npower in 2007 Chris’s expertise has been used to deliver the turnaround of the Customer Services along with the strategic development of the Energy Services business to enable the delivery of the Smart Metering. Utilising employee engagement, data analytics, insight and technology to drive the right customer outcomes, Chris has consistently driven the operational business forward. Chris lives in Leamington Spa and enjoys spending time with his wife and two children.

Check out the incredible speaker line-up to see who will be joining Chris.

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Address: IQPC Ltd, 129 Wilton Road,
London SW1V 1JZ
Telephone: +44 (0) 207 368 9484
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