Alexander Toft

Alexander Toft

MD International Moonpig
Alexander Toft

Day 1

17:25 Case Study | Navigating AI Implementation with Lessons Learned to Accelerate Adoption & Drive Results

Following the discussion of the current and future AI landscape, this presentation will offer a deep-dive case study into one AI implementation journey – the ups, the downs, and the key lessons learned.


  • How to build a strategic AI roadmap to align implementation with business goals and long-term transformation
  • Generating employee buy-in for AI use across the customer journey
  • Using AI to consolidate and pull qualitative data to better connect with customers

Check out the incredible speaker line-up to see who will be joining Alexander.

Download The Latest Agenda