Download the Agenda

Download the Agenda

Download the Agenda for the CX UK Exchange to find out more about the Main stage Plenary Presentations, interactive Think Tank sessions, Roundtable Discussions and Panel Debates that will be taking place and who will be leading them. Key themes this year include:

- Re-Centring Culture, People & Strategy Around the Customer

- Doing More with Less: Balancing Budget Costs with Rising Customer Service Expectations 

- Navigating the Complex World of AI to Bolster the Customer Experience

- Improving Data Analytics to Create Actionable Insights that Revolutionises the Customer Journey

For more information, please contact us directly on exchangeinfo@iqpc.com.