Wordnerds is a SaaS platform helping CX, Insights, and Data teams understand and act on their customer feedback. Through the power of AI, linguistics and natural language processing, we help businesses turn overwhelming volumes of feedback data into clear, actionable insights so they can go from gut feel, to decision making with confidence. Wordnerds helps to:

✅ Stop manual tagging and automate insight by leveraging AI that understands context, slang, sarcasm, and nuance at scale—ensuring every voice is heard while freeing your team to focus on higher-value tasks that drive real improvement.

✅ Build an evidence led case for change with clear, robust evidence from your own data to support investment, improvement, or innovation

✅ Track the impact of your initiatives—by monitoring sentiment and theme shifts over time, so you can prove the ROI of CX efforts With Wordnerds, you’ll finally hear every customer, uncover what matters most, and act with confidence.