Opinsta solutions Empower Employees to deliver a better Customer Experience. What makes us different? Our expertise in Operational Customer Experience combined with Rapid Software Deployment. We only partner with Enterprise firms who can demonstrate both a C-Level and operational commitment to delivering an ideal Customer Experience. As such our focus on collaboration and long-term partnership is absolute. Recent success includes the Virgin Trains / Opinsta partnership being shortlisted for 3 awards at the UK’s most prestigious Customer Experience ceremony in September 2016.