EUROPE'S PREMIER INVITATION-ONLY MEETING
FOR CX LEADERS IN TRAVEL & HOSPITALITY
8-9 September 2025
| Hilton Syon Park, London
Caplena
Caplena helps enterprises, scale-ups, and agencies turn customer and employee feedback into actionable insights. Our AI-powered platform analyzes data from surveys, online reviews, and satisfaction trackers, transforming it into valuable intelligence that drives business growth. By integrating diverse data sources and leveraging both in-house and third-party large language models (LLMs), Caplena uncovers key themes, sentiment, and behavioral trends. Our interactive dashboards provide clear, real-time visualizations, enabling you to make data-driven decisions with ease. With Caplena, you can enhance operational efficiency, refine your product-market fit, and optimize your business strategy by combining structured and unstructured data. Trusted by over 200 companies globally, including DHL, Lufthansa, and Euromonitor, we're here to help you unlock the insights that matter most.
Website: https://caplena.com/en
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