EUROPE'S PREMIER INVITATION-ONLY MEETING
FOR CX LEADERS IN TRAVEL & HOSPITALITY

8-9 September 2025 | Hilton Syon Park, London

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The speaker Heike Birlenbach was part of the previous event. To review the most recent speakers list, click here.

Heike Birlenbach

Senior Vice President Customer Experience LUFTHANSA GROUP AIRLINES

Check out the incredible speaker line-up to see who will be joining Heike.

Address: IQPC Ltd, 129 Wilton Road,
London SW1V 1JZ
Telephone: +44 (0) 207 368 9484
Fax: 44 (0) 207 368 9301
Email: exchangeinfo@iqpc.com