Discover available sponsorship opportunities at CX Travel & Hospitality Exchange (8-9 September 2025) by downloading our Sponsorship Prospectus. As a sponsor, you'll gain unparalleled access to a highly targeted audience, maximising your brand's visibility and impact. This is your chance to showcase your products and services, gain invaluable insights into market trends, and tailor your offerings to meet the specific needs of your audience.

Download the 2024 post event report for exclusive insights on industry investment priorities, audience breakdown, key themes discussed at the event, and much more!

Hear what 2024 delegates had to say:

“The Exchange has a great mix of networking, case studies and suppliers that allows for a healthy conversation in the CX arena.”

“It’s a great platform that brings together passionate professionals, fresh perspectives, and innovative technologies.”

“Interacting with industry leaders in a collaborative and supportive environment was an invaluable experience.”

In this article, Global Hotel Alliance’s Chief Growth Advisor, Franck Kermarrec, reveals how brand identity can be leveraged as a key differentiator in today’s competitive travel and hospitality market. Read on to gain insight on balancing consistency in brand identity with personalised customer experiences, and ensuring that your brand identity caters to fast evolving customer preferences in travel and hospitality.

Discover how travel and hospitality companies can re-think their CX strategies to meet evolving customer expectations. In this interview, Vinay Parmar, Founder of Dhruva Star and Chairperson for the upcoming CX Travel and Hospitality Exchange, shares insights on 2024's CX trends, tips for AI implementation, and advice for overcoming challenges faced by today’s CX leaders in travel and hospitality.

Turbulence and travel are two words that have become ironically intertwined over the last 2 years, making customer service exceptionally difficult in a time where consumers are progressively evolving their expectations. This infographic will show the top challenges faced by CX Leaders attending CX Travel and Hospitality Exchange 2022 and what they are looking to improve over the next year.

A CX Network report on how to take advantage of the latest advancements in conversational AI and its growing role in the modern enterprise. Including real-world examples of how the State of Illinois, Cash App, William Hill and ASOS leveraged conversational AI to transform their total experience.