Everything You Need to Know about the CX Retail Exchange USA

CX Retail USA is USA's Premier Invitation-only Event For Senior Customer Experience Leaders In Retail. 

It will be held at Marriott Dallas Uptown, Texas on September 12 - 13, 2023.

We are delighted to launch its 1st edition this year – where the most senior names in the industry will meet, exchange ideas, network, and discover the latest solutions in the market.

It is an exciting time for the retail industry - with hybrid retail models emerging, bringing together online and in-person shopping experiences, social retail, and new technologies paving the way to the future of customer engagement and data analytics. Yet it is an incredibly challenging time, with customers and companies feeling the pressure of economic volatility, and brands striving to adapt to the changing habits of today’s shoppers.

What differentiates 'Exchange' events from other events?

The Customer Experience Exchange for Retail is not a typical conference and there are some key distinguishing features that provide you with a truly unique forum in which to participate:

• Attendance is exclusive - Participation is strictly limited to C-level, Directors, Heads, Leaders, and VPs who are responsible for the design, development, and delivery of their customer experience strategies and solutions;
• Strategic conference sessions - The intellectual content of the conference program is specifically designed for the seniority and maturity of the participants and has been developed following 6 months of in-depth research;
• An itinerary customized to your current business objectives - Exchange participants customize their agendas by selecting conference sessions, think tanks, and one-on-one meetings with solution providers that they are most interested in meeting and networking with.

This exclusive format allows you to connect with those peers whose insights you respect most – through exceptional networking, business meetings, and strategic information-sharing sessions.

Register your interest to attend using the form below - it's free - and you'll be contacted by one of our agents.