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View the brand new agenda here!

View the brand new agenda here!

Download our event agenda to get some insight into the CX Healthcare East Exchange.

You can expect two days of unmissable networking opportunities, supported by unapparelled speaker seniority, interactivity of sessions, and of course a fully customizable itinerary. 

Our Exchange is welcoming some world class brands, including:

o Amazon

o Mercy Health

o Novant Health

o Mount Sinai Health System

o Blue Cross Blue Shield

o Highmark

o Cleveland Clinic

o Elevance Health

o RUSH University Health

o MUSC Health

o Baptist Health South Florida

For more information, please contact us directly on info@exchangeevents.co.uk or by calling +44 (0) 207 368 9484

CX Healthcare East Exchange | 2024 Post Event Report

CX Healthcare East Exchange | 2024 Post Event Report

Download the 2024 post event report for exclusive insights on industry investment priorities, audience breakdown, key themes discussed at the event, and much more!

Hear from 2024 delegates:

“There were many excellent presentations and roundtables with PX leaders from around the country. The intimate setting allowed for meaningful connections and sharing of ideas.”

“This was a unique conference format. I appreciated the candid conversations amongst peers and hearing (without heavy sales pressure) what the marketplace holds for options and capabilities.”

“The event was fantastic! I especially enjoyed the small atmosphere that fostered great discussion and networking! I was also introduced to new solutions that I’m excited to learn more about.”

Rethinking Patient Experience in Healthcare: A Customer-Obsessed Approach

Rethinking Patient Experience in Healthcare: A Customer-Obsessed Approach

Read this exclusive interview with Sunita Mishra, Chief Medical Officer at Amazon, to find out how the rulebooks of patient experience are being rewritten.

Improving Patient Care Through Collaboration & Technology - An Interview with Judith Wolfe, Associate Chief Experience Officer, Cleveland Clinic

Improving Patient Care Through Collaboration & Technology - An Interview with Judith Wolfe, Associate Chief Experience Officer, Cleveland Clinic

An insightful interview with CX expert Judith Wolfe, Cleveland Clinic, ahead of the CX Healthcare East Exchange- from AI to patient centricity, future workforce strategies, and optimizing experiences.