Casey Marks

Chief Operating Officer ISC2

CX Exchange for BFSI Day 1

8:55 AM Guest Keynote: Is Your CX Strategy Prepared for the Next Generation of Cyber Risk?

As AI adoption accelerates and digital ecosystems become more interconnected, there's a balance to strike across seamless customer experiences with trust, security and resilience. This session explores how organizations can stay ahead of an evolving threat landscape - from data vulnerabilities and implementation risks to securing AI-driven customer interactions and third-party technologies.

• Gain practical insights to be positioned as a trusted voice within the business, helping shape conversations around risk, resilience, governance and secure digital transformation initiatives

• Understand the emerging cyber security risks impacting customer trust, digital experience and data protection in an increasingly AI-enabled landscape

• Explore strengthening defensive security strategies & identifying vulnerabilities, securing partner ecosystems and mitigating implementation risks in adopting new technologies/AI

Check out the incredible speaker line-up to see who will be joining Casey.

Download The Latest Agenda

In Partnership With:

QUESTIONS?

Address: IQPC Ltd, 129 Wilton Road,
London SW1V 1JZ
Telephone: +44 (0) 207 368 9484
Fax: 44 (0) 207 368 9301
Email: exchangeinfo@iqpc.com