NORTH AMERICA'S PREMIER INVITATION-ONLY MEETING FOR CX & CUSTOMER CONTACT LEADERS IN FINANCIAL SERVICES

October 14-15 2025 | Miami Marriott Biscayne Bay, Florida

Event Brochure

Becoming a Sponsor

Attend The Exchange

Angie Campos

Head of Financial Service, GTM ServiceNow

Angie is the US banking lead at ServiceNow, having spent close to 20 years specializing in large-scale transformations in Financial Services (FS) as a management consultant with PwC and global FS industry leader at MuleSoft (a Salesforce company).

CX Exchange for BFSI Day 1

9:05 AM TRANSFORMING FINANCIAL SERVICES: FRICTIONLESS CUSTOMER EXPERIENCESWITH SERVICENOW AI

Is the weight of legacy technologies holding your financial institution back in time?

In the ever-evolving financial services landscape, the burden of disconnected people, processes, and technologies hinders the delivery of frictionless customer service.

Join ServiceNow’s financial services experts to discover how you can transform IT success into AI-driven customer service victories across onboarding, servicing, disputes and more.

Check out the incredible speaker line-up to see who will be joining Angie.

Download The Latest Agenda

In Partnership With:

QUESTIONS?

Address: IQPC Ltd, 129 Wilton Road,
London SW1V 1JZ
Telephone: +44 (0) 207 368 9484
Fax: 44 (0) 207 368 9301
Email: exchangeinfo@iqpc.com