Meet the Speakers

Speakers

Montserrat Padierna
Customer Knowledge & Experience CoE Lead
Walmart Mexico

Jeofrey Bean
CX Expert, Author, Consultant and Teacher
Del Mar Research CX Training

Jon Howard
Executive Product Manager, Generative AI, AI & Innovation
BBC

Srinivas Sandiri
Digital Transformation & AI-Powered CX Expert
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Jessica Carroll
Managing Principle, Fractional CXO
jCX Strategies

Ashlea Atigolo
Generative AI Expert, Innovator, FinTech Pioneer
INATIGO

William Dummett
Chief Privacy Officer & Deputy General Counsel
Genesys

Arpita Maity-Peschard
Director, Product Marketing, AI
Genesys

Chloe Chappell
Series Producer
CX Network

Joe Smyth
SVP of R&D, Digital & AI
Genesys

Heather Hughes
Director, Product Marketing, AI Platform
NICE

Eric Doherty
CEO
DPE International