Kapil Poreddy

Senior Software Engineering Manager Walmart Global Tech

Kapil Poreddy is a Senior Software Engineering Manager at Walmart Global Tech, where he leads the design and development of large-scale, AI-driven customer experience platforms serving millions of users daily. With over 19 years of experience across retail, healthcare, telecom, and aviation industries—including leadership roles at Emirates and Telenor—Kapil specializes in building high-availability, low-latency systems that operate at population scale.

His work focuses on applying artificial intelligence to improve personalization, accessibility, and equity in digital platforms, with an emphasis on real-world impact across diverse customer segments. Kapil has led initiatives that integrate AI into customer journeys, enabling more inclusive, efficient, and trustworthy experiences across web and mobile ecosystems.

In addition to his industry work, Kapil is an active researcher, speaker, and mentor, contributing to advancements in AI-driven systems, digital health, and large-scale platform engineering. His work bridges the gap between technical innovation and societal impact, particularly in areas where technology can improve access and outcomes for underserved populations.