All Access: The AI Revolution in CX APAC 2024
19-20 March 2024
l Deep Dive Series | 9AM SGT
In the ever-evolving landscape of the Asia-Pacific market, Artificial Intelligence is emerging as a game-changer for customer experience.
AI holds the key to transforming CX in the APAC region, offering businesses the tools to provide personalized, efficient, and seamless customer interactions. This shift is crucial for companies looking to excel in the competitive APAC market, where diversity and customer preferences pose unique challenges.
All Access: The AI Revolution in CX APAC will reveal how AI can help you understand and cater to the nuances of the APAC customer base while optimizing your CX strategies.
Transforming Experiences, Boosting Growth & Building Trust
New for 2024
Building Trust through Transparency
Discover ways to be transparent with customers about AI use and gain their confidence
Adoption and Integration
Uncover techniques for integrating AI seamlessly into your existing CX infrastructure, ensuring a smooth transition
Human-AI Collaboration
Strategies in striking the right balance between human touch and AI automation in customer interactions
37%
of APAC businesses are using AI to increase sales
45%
of APAC businesses are using AI to personalize the customer experience
68%
of APAC businesses say that AI has helped them to improve their customer experience
Laurette Lane is All In!
Laurette is the Credit Operations Manager for Toyota Financial Services in New Zealand. Laurette oversees the operations department, including the contact centre and Laurette's teams provide in-life customer service support and manage accounts that experience payment difficulties or defaults via the Customer Contact Centre. Laurette has over 20 years of experience in banking and finance.
Join Laurette Lane & CX Network for an Exclusive Keynote on 20 March 2024!
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All Access FAQs
Is All Access Free?
Yes! All Access is free to register and attend!
Click on the Register button to secure your place at no cost!
Yes! All Access is free to register and attend!
Click on the Register button to secure your place at no cost!
Where is my access info?
We'll send you an email with your link and all the information you need to join All Access. Add it to your calendar so you don't miss a thing!
Can I invite my team?
Sure! Share your registration link with your team so they can also benefit from all the insight and best practice!
Sure! Share your registration link with your team so they can also benefit from all the insight and best practice!
How do I join All Access?
On the live dates, click on your access link to join our All Access lobby where you will be able to view your sessions and exclusive content!
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For more information on how CX Network's All Access webinar series is uniquely placed to help you share your vision with our
global and engaged community audience contact us now!
Unlock a world of CX Insight
Exclusive resources, thought leadership, and a global community of like-minded professionals you won't find on any other platform.
Register for All Access and gain full membership to CX Network. From market reports and case studies to online training and networking opportunities, elevate your customer experience journey with a CX Network membership. Don't miss out on this invaluable opportunity! All yours when you register for this webinar series.
Register for All Access and gain full membership to CX Network. From market reports and case studies to online training and networking opportunities, elevate your customer experience journey with a CX Network membership. Don't miss out on this invaluable opportunity! All yours when you register for this webinar series.
Find out whats coming next!
All Access from CX Network is a fully online experience that enables you to connect, network and learn in a state-of-the-art online environment both live and on demand. Our immersive platform presents you the latest insight and case studies across multiple formats and time zones.
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