Harnessing AI to Create More Human Customer Experiences

10 March 2026 | 10:00-12:30 SGT l Free CX Network Webinar Series

Download Series Guide

Sponsorship Opportunities

Meet the Speakers

Heng Zheng
Director of Customer Experience Asia
Microsoft

Manpreet Tejvir Singh
Senior MD and Head of Group Customer Experience, Group Strategy
CIMB

Jaslyin Qiyu
Chief Marketing Officer and Customer Experience Head, Singapore and Australia
Cigna Healthcare International Health

Sheila Walthoe
Director, Marketing Contact Center
Zendesk

Hannah Deveney
Senior Director, Product Management
Zendesk

Joshua Curtis
Centre Manager – Customer Care
Super Retail Group

Rekha Weerasooriya
Senior General Manager, Customer Experience & People Development
Dialog Axiata PLC

Georgina Wilczek
Event Host
CX Network