Meet the Speakers

Speakers


Rajesh Sura
Rajesh Sura
Head of Data Engineering & Analytics - North America Stores
Amazon
Amazon
Emily Yang
Emily Yang
Head of People-Centered AI
Standard Chartered Bank
Standard Chartered Bank
Sana Hassan
Sana Hassan
Senior Data Science Manager
EY
EY
Philip O'Shaughnessy
Philip O'Shaughnessy
Head of Architecture
Metro Bank
Metro Bank
Anjali Jain
Anjali Jain
Data Architect
Metro Bank
Metro Bank
Jesslyn Dymond
Jesslyn Dymond
Director, AI Governance & Data Ethics
TELUS
TELUS
Armen Momejian
Armen Momejian
Head of AI Initiatives
ALDO Group
ALDO Group
Catherine Forino-Small
Catherine Forino-Small
Director, Product Marketing
NiCE
NiCE

Advisory Board


Saki Takeda
Saki Takeda
Director, Product Management, Customer Service Technology
Netflix
Netflix
Jorie Sax
Jorie Sax
Head of Innovation Lab
United Airlines
United Airlines
Ash Tailor
Ash Tailor
Guest lecturer
London Business School (LBS)
Joshua Tye
Joshua Tye
Senior CX Operations Leader
Cash App
Cash App
Rekha Weerasooriya
Rekha Weerasooriya
Head of Customer Experience Transformation & People Development
Dialog Axiata Plc
Jaakko Lempinen
Jaakko Lempinen
Head of CX
YLE
YLE
Iain Langridge
Iain Langridge
Product and Customer Experience Lead, Amazon Games
Amazon
Vinay Parmar
Vinay Parmar
Founder
Dhruva Star
Jaslyin Qiyu
Jaslyin Qiyu
Head of Client Marketing, Channels and Content and CX Network Advisory Board member
Citi Singapore
Citi Singapore