Day One - 13 October 2026

10:00 am - 10:30 am EST How to prove ROI of agentic AI | What the CFO wants to hear

10:30 am - 11:00 am EST What voice AI means for your customers and your bottom line

11:00 am - 11:30 am EST What happens when the AI agent is wrong?

11:30 am - 12:00 pm EST What is "agent washing", and how can you spot true agentic AI?

12:00 pm - 12:30 pm EST Which agentic pricing model is best for your business?

12:30 pm - 1:00 pm EST Building an AI-first customer journey without damaging trust