Leadership

Bryce Ackerman
Bryce Ackerman
Internal workforce management consultant Roche
Nicole Cable
Nicole Cable
Chief people and experience officer C3 Health
Mrunal Gangrade
Mrunal Gangrade
VP software engineering JP Morgan Chase & Co
Claire Hill
Claire Hill
Retail director Amplify 5
Ebrahim Hyder
Ebrahim Hyder
VP, customer care Michael Kors
Rufus Kahler
Rufus Kahler
Head of product design, content and research Back Market
Andrae Kirkland
Andrae Kirkland
Tech program management Block, Inc
Mark Levy
Mark Levy
CEO. author MaxxoMedia
Eelko Lommers
Eelko Lommers
Director of customer experience design zooplus
Ekaterina Mamonova, CCXP
Ekaterina Mamonova, CCXP
Global head of broker proposition Liberty Specialty Markets
Dominik Olejko
Dominik Olejko
CX & Loyalty expert
Montserrat Padierna
Montserrat Padierna
Customer knowledge and experience lead Walmart Canada
Vinay Parmar
Vinay Parmar
CEO and founder Dhruva Star
Aurelia Pollet
Aurelia Pollet
VP, customer experience CarParts.com
MQ Qureshi
MQ Qureshi
Principal, MD of digital product Allstate
Jorie Sax
Jorie Sax
Head of Innovation Lab United Airlines
Saki Takeda
Saki Takeda
Director of product management and customer service Netflix Netflix
Joshua Tye
Joshua Tye
Vice president of customer experience technology and enterprise architecture Western Union
Hemang Upadhyay
Hemang Upadhyay
Sr. Manager - Product Management (AI) LG Electronics USA
Paul Weaver
Paul Weaver
Vice president of global digital product design Hyatt Hotels
Philip Wilkinson
Philip Wilkinson
Senior director omnichannel experience and commerce Kellanova Europe

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