Leadership


GovindaRaj Avasarala
GovindaRaj Avasarala
Head of CX Excellence Vodafone Idea (Vi)
Claire Hill
Claire Hill
Customer Operations Director Travel Counsellors
Andrae Kirkland
Andrae Kirkland
Lead tech program manager Nike
Iain Langridge
Iain Langridge
Product and Customer Experience Lead Amazon Games
Jaakko Lempinen
Jaakko Lempinen
Chief customer and portfolio officer YLE Finland
Hun Ni Liew
Hun Ni Liew
Head of Business Transformation DHL Express Malaysia
Yvette Mihelic
Yvette Mihelic
Director customer experience rail operations and maintenance John Holland Group
Vinay Parmar
Vinay Parmar
CEO and founder Dhruva Star
Jaslyin Qiyu
Jaslyin Qiyu
Founder Mad About Marketing Consulting
Jorie Sax
Jorie Sax
Head of Innovation Lab United Airlines
Ash Tailor
Ash Tailor
Guest lecturer London Business School (LBS)
Saki Takeda
Saki Takeda
Director of product management and customer service Netflix
Joshua Tye
Joshua Tye
Senior Customer Operations Leader Cash App
Rekha Weerasooriya
Rekha Weerasooriya
VP - customer experience and people development Dialog Axiata PLC