December 2-3, 2025 l Free CX Network Webinar Series

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Leadership

Nao Anthony

Nao Anthony
Senior manager - operational excellence Commonwealth Bank (CBA)

Ashlea Atigolo

Ashlea Atigolo
Co-founder, INATIGO Managing partner, Consult Venture Partners

Simon Clarke

Simon Clarke
Lead - digital strategy and CX Suncorp Bank

Claire Cunningham

Claire Cunningham
Founder The Customer Connexion

Joshua Curtis

Joshua Curtis
Customer care center manager Super Retail Group

Katja Forbes

Katja Forbes
Executive director, head of client experience, CIB DCDA Standard Chartered Bank

Claire Hill

Claire Hill
Customer operations director Travel Counsellors

Ebrahim Hyder

Ebrahim Hyder
VP, customer care Michael Kors

Gabrijela Juel

Gabrijela Juel
Head of Customer Solutions and CX operations Domain

Andrae Kirkland

Andrae Kirkland
Lead tech program manager Nike

Ledi Lapaj

Ledi Lapaj
Customer Experience Director Bank Al Etihad

Yvette Mihelic

Yvette Mihelic
Director customer experience rail operations and maintenance John Holland Group

Montserrat Padierna

Montserrat Padierna
Customer insights and analytics lead Walmart Canada

Vinay Parmar

Vinay Parmar
CEO and founder Dhruva Star

Jaslyin Qiyu

Jaslyin Qiyu
CMO and head of CX for Singapore and Australia Cigna Healthcare

MQ Qureshi

MQ Qureshi
Principal, MD of digital product Allstate

Jorie Sax

Jorie Sax
Head of Innovation Lab United Airlines

Lolitta Suffian

Lolitta Suffian
Senior vice president, customer experience Bank Simpanan Nasional (BSN)

Saki Takeda

Saki Takeda
Director of product management and customer service Netflix

Ashley Taylor

Ashley Taylor
Global Voice of the Customer pogram specialist Flight Centre Travel Group

Joshua Tye

Joshua Tye
Senior customer operations leader Cash App

Rekha Weerasooriya

Rekha Weerasooriya
VP - customer experience and people development Dialog Axiata PLC

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