Charalampos Sarafopoulos

General Manager Al Shirawi Facilities Management UAE

Held important positions in other reputed organisations in the GCC as well as Europe and accumulated a wealth of industry expertise and diverse market experience and remains committed to delivering world-class standards of facilities management through innovation, encouraging professional development and ensuring superior customer service.

Summit Day One: Monday, 25 November 2019

12:10 PM Evaluating the difference between human-centred design and user-experience design

Understanding the difference between the two can bring a lot of benefits for designers and leaders. Human-centred design is focused on the impact which is made on humans via the usage of design, or in other words it is the involvement of the human perspective in all stages of the problem solving process. The user-experience design on the other hand is focused on enhancing the user satisfaction by delivering or improving the usage, accessibility and happiness provided by the product, considered from a user’s perspective.

Key question – How do you create sustainable and measurable business impact?

Establishing the areas of business which will drive ROI from user experience
How do you measure the impact on design thinking for your company?

Check out the incredible speaker line-up to see who will be joining Charalampos.

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