Design thinking is a hot topic of discussion right now. Every organisation has defined a design strategy or is considering strategies incorporating design thinking. With customer services and government organisations continuously pushing themselves to excel in services, innovation, creativity and public engagement to drive value, design thinking and its principles can be key to accelerate and take customer centricity to new heights of success and society satisfaction.
In simplest terms, design thinking can help both private and public services to focus on what the society needs and how we can resolve their needs in the quickest and simplest way. This boosts creativity, innovation and fosters a culture of thinking within organisations.
The workshop will take you through design strategies and the step-by-step approach to incorporating design thinking within your organisation. The workshop will highlight the need, the way to go with it and what to consider when incorporating design thinking
Experience Design Strategy Consultant