We firmly believe the brands that will truly prosper in the future are the ones who recognize now, that the ultimate return on investment comes only from investing in genuine human relationships with their customers.
We are seeing a significant shift in the way people want to engage with brands on both a global and regional level – those brands and retailers who fail to recognize these shifts in behaviour are either struggling, or are unfortunately no longer trading. However those that are building strong, meaningful relationships are on the ascendancy.
During this session we will share tools that will ultimately:
- Help retailers truly understand what people want from brands and their products
- Nurture relationships based on understanding and empathy, that ultimately drives increased sales
- Maintain meaningful relationships between your brand and its audience
Mike Roberts
Chief Creative Officer
Green Room Design