Claudia is a product leader with over 18 years of experience driving digital transformation and sustainable growth across healthcare, consumer goods, travel, and entertainment industries. Currently serving as Head of Virtual Care Development at Hoag Medical System, Claudia specializes in developing user-centered digital solutions that enhance customer engagement while delivering measurable business results.
Throughout her career, Claudia has consistently translated complex business challenges into innovative product strategies that generate substantial revenue growth. Her data-driven approach, combined with deep expertise in growth and retention, enables organizations to achieve their digital transformation goals while improving customer experience.