Advisory Council

The CX Retail Exchange is supported by the CX Exchange Advisory Board.

CX Network has a specialist Advisory Board comprising some of the world's leading customer experience practitioners and businesses. This list of CX leaders is a fantastic mix of the industries we represent, brands we are proud to work with, and filled with experience from across the world of CX.


Andrew Clayton
Andrew Clayton

Former Group Head of CX Network

CLOSE BROTHERS

Vinay Parmar
Vinay Parmar

Former Chief Customer Experience Officer

NATIONAL EXPRESS

Lloyd Marriot
Lloyd Marriot

Global Head of International Service & Onboarding

JPMorganChase

Aarthi Murali
Aarthi Murali

Chief Customer Experience Officer

M&T BANK

David Weisman
David Weisman

Chief Experience Officer

NYC HEALTH + HOSPITALS / QUEENS

Valbona Cucuri
Valbona Cucuri

Managing Directing

Head of BI Product Approval (NAPA) UK&EME, Barclays

Belinda Finch
Clive West

Strategic Growth Director

Domino’s Pizza Group UK & ROI